FlyerTalk Forums - View Single Post - OSM - Onboard Service Manager on AC flights
Old Jan 12, 2019, 10:47 am
  #60  
tracon
 
Join Date: Dec 2002
Posts: 8,001
Originally Posted by 24left
"There are almost 1600 active Service Directors" - I had no idea actually


* "Of the 1382 Service Directors assessed as of July 3, 2018, 1142 met standards while 268 exceeded standards.....86 did not meet standards on the initial assessment flight. Only 18 Service Directors did not meet standards on the second assessment flight (16 of whom were demoted)"

So, 82.6% of SDs were just doing their job, 19.4% exceeded standards, 6% did not meet standards on initial assessment and 1% did not on the second assessment.
Some math isn't adding up.
1382 assessed does not equal 1142+268+86.
If the 268 exceptional SDs are included in the 1142 that still doesn't = 1382.

24L your percentages = 107%
tracon is offline