FlyerTalk Forums - View Single Post - oops. booked the same trip twice!
View Single Post
Old Jan 11, 2019, 1:09 pm
  #6  
golfmad
Moderator: British Airways Executive Club
 
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,209
Originally Posted by Seachain
All sorted! I love BA this moment!!!

I phoned up and explained what i'd done. they have a special "we have an idiot on line" procedure for bookings such as i'd made and it was obvious to them that the same people on the same day on the same flight was a genuine mistake and so I will be refunded. That is really a huge genuine relief and I 'd like to extend a heart felt thank you for common sense prevailing at BA's end and giving this lump a break!
Excellent. Common sense prevails. Well done BA.
golfmad is offline