FlyerTalk Forums - View Single Post - Big change on Upgrade policy Ex-AMS ( maybe more EU)
Old Jan 11, 2019, 12:32 pm
  #15  
SFTNYC
 
Join Date: Dec 2008
Location: NYC, BOS, ORD
Programs: AA EXP, DL PM
Posts: 843
Originally Posted by Hollandair
First of all, what I stated is not my opinion or anything. It is purely the statement of the KLagents at the Crown lounge at AMS.Secondly, you ask why they didnt put an end to it? Let me ask a question:
If all GUC upgrades have cleared and processed. And 1 hour prior departure there are 2 open D1 seats left. What is the harm selling them for some cash or miles to first come first serve, or the interested person with the highest status?
If I understand correctly, the problem is AF/KL are selling DOD cash upgrades before all GUCs have cleared (in addition to the revenue dilution issue already pointed out - why pay full price for something now you think you may get for a steep discount later)
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