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Downgraded From Club Level Room At Ritz Carlton
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Jan 9, 2019, 5:34 pm
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Often1
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Hopefully this or other problems will not repeat in the future, but the starting point is always your TA (whether it is formally an agent or not) and not, in this case the RC Rancho Mirage.
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