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Thread: Downgraded From Club Level Room At Ritz Carlton
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Old Jan 9, 2019, 4:15 pm
  #28  
Zelucifer
 
Join Date: Jun 2015
Posts: 343
Originally Posted by OUTraveling
I received the confirmation regarding my "downgraded" room from Ritz Carlton not AMEX. Such, I we to the source of the issue.
Right, but FHR not only made your booking, it also has significant sway. If there's an issue with your booking, they will be able to fix it. Hotel agents are much more likely to listen to them.
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