FlyerTalk Forums - View Single Post - Downgraded From Club Level Room At Ritz Carlton
Old Jan 9, 2019, 12:15 pm
  #5  
OUTraveling
 
Join Date: Dec 2015
Location: SNA
Programs: MARRIOTT TITANIUM / HILTON GOLD / UA SILVER / AMEX PLAT
Posts: 609
Originally Posted by EuropeanPete
What I meant was whether you actually asked to book a Club room.

Unfortunately Marriott as a whole is such a mess that you can’t necessarily rely on anything you read on Marriott.com or that you receive in an email.

If you didn’t book a Club room it’s unlikely they intended to upgrade you and maybe temporarily had an error. If you did, then obviously you can’t be downgraded.
My original booking was for a Club level room.
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