Originally Posted by
daftboy
So it looks like the BA1 I was booked on for 5th July has been cancelled/removed from the schedule – got a “Your seat has been changed” email from BA which I didn’t quite understand at first, but when I went into MMB the flight has moved from Friday to Sunday that week, which is not terribly helpful – I’ll need to be moved to an ex-LHR service on the Friday, which is not the end of the world (but a shame)
In checking the schedule for that day on EF and on ba.com the BA1 has disappeared so must not be operated.
Problem is this does not seem to have filtered through to AA properly as the booking there now shows me on the BA1 on both the Friday and the Sunday (and in BA MMB, they have simply moved the booking from Friday to Sunday).
Does anyone have past experience of this – I need to call AA rather than BA right? (it’s 001 plated obviously). Presumably AA be able to move me onto either BA or AA services ex-LHR on the Friday? (I would guess they can given it’s the Joint Business).
Just to follow up on my own post in case anyone finds it helpful in future - I sent a direct message to AA via Twitter with my name and record locator and briefly describing the issue - they responded with some alternate options, I chose one and I was rebooked within a few minutes. Such an easy process!
Now routing AA39 LHR-MIA and then connecting to MCO (to then turn around a few hours later and head back to MIA), which is probably a more sensible routing for the same TPs I would have received anyway.