Originally Posted by
AANYC1981
Hello! I want to change an existing award ticket from SJD-PHX-JFK to SJD-ORD-LGA (they're the same amount of miles). Do I call EXP desk to do this or do I have to call AAdv. to process this without the charge? Is it possible to even do this or do I have to cancel and redeposit the original and then book my new desired routing on my own? TIA!
Call EXP desk. They can change and there is no fee for EXP.
They will issue a new ticket. I don't think they have to cancel and reissue the reward.