Originally Posted by binman

This result seem perfectly reasonable to me but I get that you will never convince the cheerleaders for BA on this forum.

The once a year passengers experience the rubbish BA throw at you once they have your cash. They don't get the service that those who reside in the CCR get or who spend more than half their life in the pointy end of aircraft, generally paid for by someone else.

If you have used Easy Jet or Norwegian or KLM and then use BA you get to know pretty quickly just how far this airline has declined.