Originally Posted by
junkiepusher
Are we supppsed to expect the actual massage/facial to last the full 60 minutes? A couple of times I've noticed we get to the spa at the apppointed time, then after a bit of a wait, changing etc, the treatment starts and is done 60 minutes or less after we first arrived at the spa, not 60 minutes after the actual treatment started. Is this standard/normal?
No, the 60 minutes should not include changing your foot scrub, etc. Some countries' therapists do play high and fast with the time and you can definitely raise it with management. Shouldn't happen.