Originally Posted by
residentx
Stayed here for one night, amazing treatment from all the staff. It was my birthday so they went to town; suite upgrade, champagne, petals, towel cake, cake, chocolates, drinks vouchers and free parking. Well done Heathrow!
Nice!
I stay at this property quite often (the staff knows me) and have had stays on my birthday which was not acknowledged in any way. (I didn't expect any.)
Once, I was staying for a week at the Grand Hyatt Taipei that included my birthday. When I got back to my room on that day, there was a slice of birthday cake waiting for me.