Old Jan 5, 19, 3:37 pm
Join Date: Sep 2015
Posts: 289
Let's say availability on a certain route (in my case JNB-DOH-DFW) is a real one (confirmed each leg's availability on BA site); however, AA only shows very convoluted ways to reach my destination (one of the examples : instead of JNB-DOH-DFW they give me JNB-DOH-PHL-CLT-DFW, so they suggest taking 4 flights instead of 2 despite of having individual flight availability JNB-DOH and DOH-DFW).
Is there a way to uncouple these married segments? I called AA and their agent said there is no way, it is what it is. I know I should eventually try a different agent but thought I would ask here first if that is true. If it is - it's more than weird...I mean - with availability existing for more direct routing, they still want to take you the longest way possible??
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