FlyerTalk Forums - View Single Post - Offers of a Pre-Departure Beverage (PDB) [2019 and Earlier]
Old Jan 4, 19, 11:59 pm
  #159  
NoLaGent
 
Join Date: Sep 2011
Location: SFO
Programs: AS more so than UA these days
Posts: 1,695
Originally Posted by philemer View Post
SEA>LAX yesterday with 11am departure. FAs had plenty of time to offer drinks. Nada but bottled water.

I spoke mid-flight, in private, to the FC FA about the new policy of offering PDB after 10am. He said he was a little confused about what time to start offering PDB. I said I had read it was after 10am. He then admitted he had dropped the ball and should have offered PDB.

Other than that we got great service. Will drop a short note to Customer Care.
Policy is now actually all of the time. After 10am only comes into play for adding sparkling wine as an option. Write it in.
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