Originally Posted by
dddc
But the issue is business people may never have thought the situation that just happened could happen..
Yes. Some 40 years ago, I did speak with somebody like that, who insisted that in near future, the speed of light would be exceeded.......
Originally Posted by
dddc
Or that the risk of it happening was so small that it outweighed the cost of developing a solution for it.
Yes, as always, look at the IoT security nightmare, just an example.
Originally Posted by
dddc
Too be fair if this was a case of fares being loaded incorrectly, simply building a check for a 2nd user to authorise the changes would reduce the risk of it happening again.
Nop, 2 pairs of eyes does not work in environments where time pressure is immanent.
Originally Posted by
dddc
That would be far easier than building an algorithm to spot unusual transactions like this, imho.
Simply don't make the checks to complicated. Just have a minimum amount to be charged for a ticket vs. the actual sales price, simply based on leg length and booking class. Everything that fails that check, needs manual approval. Easy peasy.