Originally Posted by
langp
Been a Gold or 75K for about 18 years. Just booked 2 tickets through my corporations Concur, I get X savers. 75K is useless when you cant pick a seat or get any benifits. Alaska Reservations said I should talk to my company about changing settings in Concur. What a joke! If I cant pick my seats or get any benifits, Southwest will have a new frequent flyer.
use the 24-hour cancellation benefit, and have a chat with the Concur agent assigned to your corporate account ... depending on your route and how far in advance you're booking, you can also try to adjust the filters on your flight search