Originally Posted by
skimthetrees
I would be cautious about relying on this. Note that Gary does not distinguish between (a) getting a refund on an old certificate instead of converting it and (b) getting a refund on a new certificate. As you know, the explicit T&C for new certificates says no refunds, and even if they are not enforcing this right now (although some data points seem to indicate they generally are) they can always point to the T&C and deny the refund on new certificates in the future.