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Old Jan 4, 2019, 1:20 am
  #774  
Physci
 
Join Date: May 2009
Location: London
Programs: BA Gold, IHG Platinum, HH Diamond, Hertz PC,
Posts: 1,986
Originally Posted by SFOTraveler1984
I am wondering if somebody could help me with my GUF2 booking challenge ;-)
I would like to book a flight AMS-SFO return in Club World and use my GUF2 voucher to upgrade to First class. A class is available.
The trip is bookable in Club World on the BA website for a very good price, however my travel agent (Propeller) does not see this particular price and quotes a much higher price (saying that the low price is only available in the "Netherlands POS" which they don't have access to).
Unfortunately, there is no more award availability, so I cannot apply the voucher myself - I have to use a travel agent.

Has anyone experienced this before? I am grateful for any recommendations on how to proceed! Thank you!
i has that on a fare i was booking via Propellar last summer (for travel later this year). Same issue as the fare was locked to a Netherlands POS and Propellar can’t access that. I did find an equivalent fare from DUB that they could access so all good in the end.
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