Originally Posted by
msm2000uk
What can I do? The person on the phone told me to write a Complaint to BA, but the fact that I have not been credited with Points, means I will be unable to use the current points I have (which expire in 2018) - the plan was for the newly accrued points, to add to the existing, and thus allow me to book something more than a few shorthauls.
I agree with the poster above, Make your complaint and if successful, claim compensation for the lost points you were unable to use.
I was caught out a couple of years ago by the line that says 'any fares that have already been discounted' were not eligible. This meant they would not credit points for tickets I had paid with my BA Chase card which I think is ridiculous. Living in the US I was fortunate to be able to switch the company earnings to the AA program. I have not used On Business since.