Thank you to all who have weighed in on date changes. Very interested in learning more about what options are.
How do I get the info to share to determine what are options for changes? I think I have
SFO HK in C Class
HK to HAN in C Class
Interestingly my outbound is in J Class.
Originally Posted by
Rojo
Bingo! You are correct. This is what is preventing people from making changes to their bookings without repricing. By zeroing out A, I, D and C, ex DAD, HAN and SGN, any changes to ticketed reservations will have to re-price at F and J fares and after collecting the fare difference submit the ticket to the re-issue process. Don't know if CX website uses ITA's ReShop solution for itinerary changes which does the fare calculation when trying to re-issue but each booking has a TST stored which has all fare information for each individual booking. When you re-price a booking a new TST is created and store in the PNR.