Old Jan 2, 19, 8:32 pm
FlyerTalk Evangelist
Join Date: Jun 2000
Location: Benicia CA
Programs: Alaska MVP Gold 75K, AA 3.8MM, UA 1.1MM, enjoying the retired life
Posts: 31,688
I had the same thing happen a few years ago, though I was the donor for someone else and they took the systemwides from his account instead. Sent an e-mail to AA providing all the information on the two parties involved (both EXP) and they resolved it eventually. They even offered to temporarily place two systemwides in the account of the person I gave the systemwides to, but he did not have an immediate need for those. Have your colleague/donor send an e-mail and it will get resolved.
tom911 is online now