Originally Posted by
Happy
Exactly. CX could not afford to lose the revenues from the real paying customers. The One Mile at a Time blogger is laughable when saying that given the recent bad publicity of the security breach, CX has incentive to show its best behavior to the public therefore it should honor the tickets... Really? CX needs to show its good behavior to a bunch of mobs who grabbed hundreds and hundreds of tickets in a several hours of feeding frenzy and probably would not ever fly CX pay tickets again? Seriously?
AF does not need to oversell its F cabin to downgrade those mistake fare tickets. It simply needs to identify those tickets and flag such in the system. AF never noticed the ticket holders about the downgrades. It just did it when the ticketholder check in. That is the best part, the downgrades did not happen until within 24 hours of the departure. If you are interested you can read the old thread how the BAD NEWS being found out - when at OLCI, or in one poster's case, he is a travel agent so he has access to the reservation system and he saw his whole itinerary was downgraded to Y...
That's the point exactly. So called travel agents who booked these fares themselves thinking that the GDS would guarantee the fares are disillusioned. There is a code of ethics of being a travel agent in that if they know that the is no way that the fares are that low, they should not book it. If they did so intentionally, the GDS will not guarantee the fare.