FlyerTalk Forums - View Single Post - Difficulty to u/g to PY
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Old Dec 31, 2018, 10:33 pm
  #5  
Adam Smith
Moderator, Air Canada; FlyerTalk Evangelist
 
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,743
Originally Posted by 100,000miler
Totally disagree with you... Yes I pressured agents into doing what AC policy is but I should have to do this... . N is the u/g code but AC is playing games. According to their own statements, N is u/g able from Comfort 21 days in advance on domestic....NOT TRUE till you pressure them and that I did.

AC has a problem here and those of us who are loyal also have a problem here.
On what are you basing this? Latitude/flexible PY being upgradeable to business class based on R or Z/P (depending on whether dom/TB or international) is clearly spelled out on the website.

I've just had a look through the eUp pages and some of the Comfort fare stuff and have seen no such language relating to Comfort fares and N space.

I'm also confused about your 21 days. Where does that come from? The page on booking windows clearly says it's 14 days.
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