Originally Posted by
erik123
With Vayama you have to escalate (again and again). Use email if at all possible. TK is very unlikely to help you but might provide a copy of the fare rules.
[email protected] OR try
[email protected]
You also have to pay Vayama's service fee of $250 (maybe more now) in addiiton to any airline penalty. Many OTAs make razor thin margins on the actual ticket sale and then make up for by bilking consumers with with outrageous service fees when a passenger needs to make a special request or needs a ticket change/refund.