Update: I called in on a related matter, then asked again about these saver tickets. No dice. Then I was transferred to a supervisor. She agreed that my situation was reasonable and that customers like me should have "one get out of jail free card". So she is refunding the two saver tickets. (Wallet credit is impossible because the system is hard coded to not allow this in the case of saver fares). I appreciate this accommodation, and will avoiding book my team, family, or self on saver fares going forward.
Originally Posted by
fly18725
I hate to break it to you, but air travel has been a commodity for many decades.
I respectfully disagree. The existence of airlines loyalists proves otherwise.
More on point, Alaska's key competitive advantage has long been its exceptionalism. They said as much when they reaffirmed a commitment to a miles-based FF plan.