Old Dec 29, 18, 9:12 am
Join Date: Nov 2013
Posts: 4,373
Asking for specific hotel during MX IRROPS?

I misconnected last night due to aircraft maintenance. A UA agent gave me a voucher for a hotel that was mediocre, to put it generously. I didn't ask -- but do people have any luck requesting specific brands or properties?

The last time I misconnected and got stuck overnight, I booked a hotel of my choice and submitted the receipt to customer care. I was reimbursed in the form of travel credit. But this time I did not feel like taking my chances with reimbursement.
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