Originally Posted by
LPDAL
The tracking should work for a long period of time (even after the bag has been claimed), not just for three days.
Sometimes the scanners have connectivity issues which can cause scans not to appear in the computer system, so I make sure to scan bags twice whenever possible.
Thanks, it is now working again, maybe a glitch yesterday. It's not clear to me when it was last scanned. The phone agent just says it was scanned 15 times in London and was "bound for AA135" but never scanned in LA.
It is really putting a damper on Christmas. Teddy has been everywhere with her for many many years. Even been half eaten by a dog and hand repaired once.