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Old Dec 25, 2018, 11:25 am
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Originally Posted by Hafnia
Thank you. I’ve just checked the e-ticket which lists the booking class as “I” (India) while according to the SAS app, the booking class is “SAS Business”. At least based on the SAS App, I still belive an uniformed traveller has at least some reason to expect some degree of business class feel to the soft product when it’s a 4,5 hours flight - otherwise the booking class should say “SAS Plus”.

Merry X-mas
Ahhh, I is award business class inventory. I never tried booking award Plus. Pretty poor show of SK if they actually call it business in the system. They should switch it to F that they use for long haul Plus redemptions to avoid the confusion..... You can add that your customer feedback

Merry Xmas
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