Originally Posted by
lewis_saint
- Anything I can do other than leave a message with AUS airport lost and found?
This isn't an airport lost-and-found issue. It is solely an AA baggage claim issue. File a claim with AA within their deadline by the prescribed process.
Yes, now and then a carrier will mess up baggage handling on a simple, single-segment itinerary. If I had to guess (and if you confirmed the plane was full) I'd say the plane was at max weight (given weather conditions for the route, aircraft MTOW, etc.) and had to leave some bags behind.