FlyerTalk Forums - View Single Post - FAQ : Suite Night Awards - SNA - questions and discussion thread
Old Dec 21, 2018, 5:54 pm
  #498  
Fly Me To The Moon
 
Join Date: Jun 2003
Posts: 1,950
Originally Posted by dieswaytoofast
Has this always been the case?
I mean, it certainly *is* the case now - and I'm not sure why, though I guess I could rationalize this in some form of 3-dimensional chess kinda way...
Lurker has confirmed to me by email that this is currently a known systems issue and limitation. The "definition" of a prepaid rate is that it cannot be changed, and apparently, applying an SNA has to "modify" the booking but a prepaid booking will not allow the change.
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