FlyerTalk Forums - View Single Post - Arrogant and humiliating FA service in domestic First.
Old Dec 20, 2018, 9:10 am
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Kacee
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Originally Posted by tonytifao
Is this normal at UA?
Not normal, but there are some number of UA FAs who really should not be in customer service, and you lucked into one of those.

From what I hear, such interactions are at least equally likely to occur on AA.
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