Old Dec 19, 18, 4:12 pm
Join Date: Aug 2000
Location: SF Bay Area, California, USA
Programs: UA 1MM/Gold
Posts: 64
Redemptions and category changes

I have a question about how category ratings affect redemption rates at hotels.

In early June 2018 I made a redemption reservation by phone at a Marriott using MR points transferred in from my linked SPG account. (5 nights at a 4-for-5 redemption, each night 30k points, for 120k total.) I just logged into marriott.com and notice that the rate is listed at 140k points -- I believe the category of the hotel went from 30k to 35k/night during the August devaluation.

I'm assuming this isn't related to the August merger reservations system pain ...and I'm surprised that I should be affected by a category change. As a longtime SPG guest, I'm used to the policy of "redeem at rate on date of reservation, regardless of category on date of stay". Is that not the policy with Marriott?
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