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24left I am used to this incompetence. During the many months of MM fiasco, I switch to DL. I maintained status with them all along just in case. AC would get way more revenue from me if things worked out. I get such nice treatment from DL, unlimited upgrades (95% this year), awesome app etc. So I only maintain the minimum to get 100K.
What is happening now is the same as the MM fiasco. Crossed the line a long time ago. Get nothing. But I have plenty of eUps and do not care until March. That is when I need to gift my wife 50K.
It is a shame for AC. My cents per mile is > 40. That is pretty good IMHO