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Thread: Golden Ticket
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Old Dec 17, 18, 1:12 pm
  #10  
Littlegirl
 
Join Date: Jul 2011
Programs: Mucci de la Cuisine Aérienne du Réseau Courte Durée de British Airways
Posts: 4,468
There are Golden Ticket events where customers that have given out tickets and staff that have received them get invited. The staff chosen are those who have collected quite a few tickets.

Generally though, they are noted on your file and give your Manager an opportunity to acknowledge your good work. They help give an overall impression of the crew member along with other forms of recognition and other forms of performance monitoring such as your personal customer satisfaction scores for your flights etc.
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