FlyerTalk Forums - View Single Post - Southwest refused to pay for laptop after FA spilled drink on it
Old Dec 17, 2018, 11:01 am
  #5  
expert7700
 
Join Date: Feb 2004
Location: USA
Programs: AC SE100K, F9 100k, NK Gold, UA *S, Hyatt Glob, Bonvoy Titanium
Posts: 5,191
FA spills some kids drink on you while you are working: their bad

FA spills YOUR OWN KIDS drink while you are 1-2 two seats closer to your kids than you are: YOUR bad

Ignoring the above if I have $1000 in property damage while on an airplane, I am not leaving the flight without an incident report from either the airline or the airport police. By going to baggage claim where everyday claims for damaged bag straps/wheels are dealt with I think it really took all the pressure off the FA who would have otherwise had to have a gate supervisor come onboard.

//or, fly with a laptop worth less than the $225 what you paid for the flight next time, and then the voucher will result in a net profit.

Last edited by expert7700; Dec 17, 2018 at 11:07 am
expert7700 is offline