Old Dec 17, 18, 5:53 am
Join Date: Dec 2008
Location: GVA/BRS
Programs: BA Gold
Posts: 59
I hope so. It's annoying that I have to wait for the transactions to become actual charges before I can 'formally" dispute them. No forms, has to be a letter or email. Typical Swiss (In)efficiency.

I'll certainly remind them that they recommended NOT cancelling the card at the time when i notified them of the breach and possible theft of my card details.

FWIW, I called the Exec Club Gold line in the UK. They couldn't confirm one way or the other that losses would be reimbursed, that would be for the special team to decide, apparently.
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