FlyerTalk Forums - View Single Post - Lifemiles serious booking problems - Beware (old legacy thread)
Old Dec 16, 2018, 7:33 pm
  #1087  
demue
 
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,726
Originally Posted by IAH2MEL
Quick question: I booked an award ticket in a few months with a friend (both on the same reservation using my LM). They can no longer go. Am I able to cancel their ticket (don't mind cancellation fees) while still keeping my original seat and itinerary?

Thanks!
Possible, you have to call and ask for the PNR to be split. They will create a standalone PNR for you and your friend each and then cancel and refund his. Not sure how they treat that fee wise. Asking for change fee and then cancellation fee would be a bit excessive. Only cancellation fee should apply as ultimately you are cancelling your friends part of the itinerary. Be very clear, not that they kill off the entire booking and try to recreate it for you only later. Good luck.
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