AC promises less to begin with, so (and leaving aside what it actually delivers) I expect an AC experience to be less impressive than what I anticipate with airlines with a better reputation. I’ll say that the irregular BMW service and the signature lounge are nice baby steps. The concierges are generally much appreciated.

On all-Y aircraft, no one acknowledges my status and therefore me. In the J cabin, my status is nearly always acknowledged, though the subsequent attention varies. On the majority of occasions, the interactions become limited to whatever exchanges are needed to perform the meal/drink services.

I haven’t seen a pilot interact with passengers in ages, and ground services are unremarkable, except when certain concierges become involved.