FlyerTalk Forums - View Single Post - LH flight compensation

Dec 13, 2018, 8:17 pm

#5

Jma12

Join Date: Nov 2004

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Quote:

Originally Posted by Often1

There is no compensation due for this. What you are looking for is a customer service gesture. That is in LH's sole discretion. You can complain about the amount and ask for more, but will likely be either ignored or told no.

I did not bother complaining for $50. Base on that info, if one does not get a meal, seat is broken etc. for a long haul flight, LH would not give compensation and has to rely on CS "gesture"

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