Old Dec 12, 18, 4:21 pm
  #8  
RAD_PDX
 
Join Date: Aug 2018
Location: PDX
Programs: AS MVP
Posts: 374
Originally Posted by mk112002 View Post
Bad choice of word, no cash and a bribe. The customer used a credit card. The customer was way down on upgrade list, but I did hear one of the agent telling the agent who accepted credit card that she should not have done what she did.
This provides clarification and puts what happened in line with what others have stated. It was simply the gate agent going against policy. Certainly not good, but not unheard of.
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