Old Dec 10, 18, 1:07 pm
  #12  
headingwest
 
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold)
Posts: 5,560
Originally Posted by hsumh316 View Post
I was thinking about booking with expedia for my trip but was worried that it wouldn't be A3 (390) or OA (050) ticket stock.
The bookings I made were on 050 and 390 stock, so no worries there...just make sure you get the right booking fares!!!

One bit of good news, I called Expedia(co.uk) and asked about their cancellation policy, specifically under the 24 hour period. I was told that I could cancel the flights but a 25 fee would be deducted. I pressed the agent on the '24 hour cooling off period' and to my surprise she said she'd waive the fee. I'm not actually sure if they have a 'cooling off' period but she waived the fee anyway. So I'll get a full refund within 72 hours (as the payment wasn't actually taken, the amount was just blocked). All in all a very good result for me, and surprisingly painless (no questions asked and the whole telephone call took less than 5 minutes).

This particular incident (specifically the J fare) left a bitter aftertaste. Aegean needs to be clearer on this, if J isn't upgradeable, then it should be listed on the voucher terms & conditions.
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