FlyerTalk Forums - View Single Post - Air Canada accused of 'lying' to pax to avoid paying up to $2,100 for lost luggage
Old Dec 9, 2018, 7:36 pm
  #7  
eigenvector
 
Join Date: Apr 2015
Location: YVR
Programs: UA Premier Platinum
Posts: 3,759
Originally Posted by WaytoomuchEurope
Scott Bissell says Air Canada is "trying to get away with paying the least amount of compensation possible,"

This line amuses me. Scott Bissell should seem less surprised that AC is trying to run their business with maximum revenues and lowest costs. I know it's only close to the end of getting our MBA that they teach us this Advanced Capitalism Approach, but there are so many of us with this graduate degree that I was sure it had become common knowledge.
If what you were taught in your MBA is to blatantly lie to your customers to make more money, I'd humbly suggest it may not have been a very good value.
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