Originally Posted by jdrtravel

Sorry to be blunt, but that is just so rude. If a human being is in front of you and trying to be helpful and connect and provide information, just do the courteous thing and listen respectfully. Is the 10 extra seconds really such a problem?

Also, please remember that the alternative is staff who are rude to pax and don't go the extra mile, something that FT is full of complaints about. Be careful what you wish for.

Originally Posted by Often1

It's pet peeve that when I check in, all I want is for the agent to say, "welcome" or something like that and, "is there anything I can help you with?"

I am capable of reviewing my own tickets and asking questions if I have them.

Same thing at hotels as well. Just give me the key card, point me to the elevators and ask if I need anything. I'll respond if I do.