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Old Dec 6, 18, 1:00 pm
  #991  
simons1
 
Join Date: May 2013
Posts: 6,246
Originally Posted by Proudelitist View Post
I have been in that situation. An FA basically didn't want to deal with a poacher and we were already delayed so she told me to take the poachers seat (10 rows further back, window, not aisle) and give up my exit row aisle. She made it clear she wasn't about to do anything about it. Rather than asking HER to see the purser/lead FA I simply walked back and found her myself. Explained the situation, pointed out that I paid extra for my reserved seat, and told her I would VDB myself and they could sort my unaccompanied luggage and take the late. Note, I used the jargon (VDB, Take the Late, etc) and was not bluffing..I had flexibility and miles enough to get another at no cost. She went and booted the poacher, and quite efficently at that. Took less than 1 minute.

The FA's authority is not the FINAL authority. You have the lead FA, the GA, maybe a station supervisor, and flight crew if you want to kick it up a notch.
Exactly this. Had the same on EK, one of the few times it has happened to me.

FA showed little interest in shifting the chap in my aisle seat, until I mentioned the magic word offload. The cabin supervisor was there within 60 seconds and the chap was on his way back faster than Usain Bolt.

Sorry mate, and enjoy your middle seat next to the bogs (I didn't stop to see).
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