Originally Posted by
frugal_flyer
Is this because I was not Elite when I booked the flight? Or does buying the ticket at the airport somehow nullify this benefit?
The reason is because you were not Elite when you booked and your reservation shows your status at booking. I have went into my profile and added the trip to the "add trips" even though it was already there and it updated my status and gave me my benefits. Give that a try.