Old Dec 4, 18, 2:48 pm
  #4  
mywaterbroke
 
Join Date: Aug 2014
Location: LON
Programs: LH M&M SEN, Accor Plat
Posts: 72
How would I know if it’s true or not? The station manager said the aircraft went tech. At check in they said the aircraft went tech. I didn’t receive any support from them (booked my own hotel, transport, etc.) and when they rebooked me they got it wrong, forcing me to intervene. I was informed a day before travel of the cancellation and arrived home 24h late. Are you saying that Swiss (LX) can apply this logic on all non-EU flights as they please, claim “extraordinary circumstances” and never have to pay any compensation to passengers? How is this fair?
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