...a timeline released by the airline shows that a representative from the contractor assigned to take care of Warsaw spoke with Coltea (the son) at least twice. Airline officials said records show that Coltea rebooked his mother on a flight leaving Saturday afternoon and that he said he would send someone to pick her up at the airport.

AA said that after a review of closed-circuit television footage it determined that: “Ms. Warsaw was dropped off in the terminal at 12:30 a.m. CT on Dec. 1, and a family member arrived at the airport to pick her up at 1:13 a.m. CT.”

According to the airline’s timeline, Warsaw was escorted to a wheelchair waiting area located on the upper level of the airport. Once there, video footage shows Warsaw twice using a walker to go outside to smoke a cigarette before being met by a woman. The woman pushes Warsaw toward the door but then stops to take a cellphone picture of Warsaw sitting in the wheelchair. The woman then walks away and returns two minutes later. The video shows she flagged down a police officer, with whom she spoke briefly. The woman then wheeled Warsaw to a waiting SUV, where a man is waiting. The group then left the airport.