FlyerTalk Forums - View Single Post - Check Your Iberia Account [IB withdrawing unused 90k promotion Avios 1 Dec 2018]
Old Dec 4, 2018, 11:37 am
  #101  
samhoq
 
Join Date: Dec 2009
Location: Canada
Posts: 134
I have -44K Avios in my IB+ account now. Earlier when I had 44k in my account, I was planning to redeem them for 2 RT economy YVR-DFW for 46K. Had the remaining 2K sitting in my BA account too. But when I tried transferring them to IB+, it did not go through because IB+ had my date of birth (DOB) wrong. And this was after I sent them a copy of my passport back in July! I spent Nov 28-30 on phone, email, Twitter DM, Facebook Messenger requesting them to correct my DOB so I can book the tickets, but there was just no response. Late on Nov 30, when I did not hear back from them, I transferred them to BA and redeemed them for the same flights.

I tried to follow the rules, but hey, you can only do so much!

Wonder what IB+ plans to do with the negative balance accounts. It is easy to just abandon them. It will get a whole lot interesting if IB+ starts
- removing these miles from avios.com/BA
- canceling tickets

Let's see what happens.
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