FlyerTalk Forums - View Single Post - 787 J class: seat maintenance woes

Dec 3, 2018, 10:53 am

#6

mikem004

Join Date: Jun 2015

Location: LBA

Programs: KLM FB Gold, LH M&M

Posts: 454

Customer Support offered me 10k miles. Seems a bit cheap for broken seat issues on 2 x long-haul trips in WBC.
Maybe next time I should engage the Purser during flight and negotiate a settlement?

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