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Thread: Starwood/Marriott Data Breach 500 Million Guests affected, Marriott fined £18.4m
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Old Dec 1, 2018, 2:51 pm
  #234  
H3A3H3
 
Join Date: Apr 2001
Posts: 334
Originally Posted by UA-NYC


I find sharing to be up since 8/18 as we all navigate this black hole of Marriott customer service, or lack thereof. The company has abrogated any leadership or communication whatsoever. The Lurkers can only do so much as the transparency they brought over from Starwood has disappeared into Marriott opaqueness.

You and a few few others talking about “trolling” in this thread is the opposite of helpful. “We” didn’t create this mess.
So insightful, and so eloquently stated.

In my experience, some of Marriott's most skilled leaders are drowning, and find themselves deeper and deeper in dysfunction, on a weekly basis. I'm saddened to think/say that I barely recognize the company (Marriott), that has been an integral part of our family for 50 years.
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