Old Dec 1, 18, 9:15 am
Join Date: Oct 2009
Location: ORD [formerly] + HKG
Programs: CX Diamond, AA exExPlat, BAEC Gold, HH Diamond, Hyatt Globalist, Starriott Platinum, GE
Posts: 2,871
No, I definitely didn't mean that, it's more like management taking action before LHR gets converted to new service.

(My dislike of base crew, is another matter. )

If i were to guess, the base crew may have stricter terms in their contracts with regard to crew rest hours on their flights, so this might have played a part in the need to further 'streamline' the service flow to make sure it can be wrapped up in a certain amount of time after take off.
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